Privacy Policy

1. Introduction

Frank Ledgoranty ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy describes the categories of information we collect, how that information is used, the circumstances under which it may be shared, and the choices available to you regarding your data. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and credentials provided when registering for access to our platform.
• Usage data: information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Technical data: IP address, browser type, device identifiers, and operating system, collected automatically through standard web technologies.
• Communications: information you provide when you contact us for support, inquiries, or feedback.
• Cookies and similar technologies: small data files used to recognize your browser and improve your experience, as described in Section 6 below.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, support requests, and account-related communications.
• Improving the functionality, performance, and security of our platform.
• Sending administrative notices, updates, or information you have requested.
• Complying with legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not outweighed by your data protection rights.

5. How We Share Information

We do not sell personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• Legal and compliance purposes: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember preferences, and analyze usage patterns. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website. This policy does not constitute, and should not be relied upon as, a complete cookie consent mechanism where one is legally required.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

9. International Data Transfers

If you access our services from outside the jurisdiction in which our servers or service providers are located, your information may be transferred across international borders. Where required, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details on our Contact page; we will respond in accordance with applicable law.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this policy periodically.